Forum Discussion
5G Home Internet nightly slow down
Hey all, I've had the black 5G gateway for a couple days now, and have been a T-Mobile customer for just as long. I guess the issue I'm having is looking like one that a lot of other people are as we...
Don't know if it's related, ever since they introduced TLife connection has gotten worse and worse. I reset my internet and got very little increase. Customer service has a script they have to follow so even if you tell them you unplugged and waited 5-10 minutes then plugged back in 10 times, they won't listen and will still follow the script. They are mostly useless for those of us that know what we are doing. T-Mobile needs to cut out the middleman and connect us to the engineers immediately upon advising the Rep of what has been done.
