Forum Discussion
can't activate rebate
Got the "congrats you're approved" email for the $100 prepaid mastercard promo they ran when i signed up for 5g home internet in December. However when trying to "activate" the rebate (entering the ...
Sadly no luck. Reached out to custormer support twice, first time they said there was a problem with issuing the E rebate and that a physical card was being mailed out that day. after a few weeks wen by and not receiving it, reached out again and the rep said another physsical card would be shipped out, even gave me the last 4 digits of card for reference. Now months later, nothing. I gave up. Hope you have better results in getting the rebate processed and received. good luck.
