Forum Discussion
raphael
Hace 3 añosNewbie Caller
Frequent Disconnection on 5G Home Internet
Just putting out my observations on disconnects on my 5G Home Internet -- hoping that T-Mobile’s engineering will take notice because I’m not sure if my support calls during the past several months h...
Almann
Hace 3 añosNetwork Novice
So update. It did not work. My spouse and I have gone so far as to remove the 5g network and it has not changed a thing. We reduced the number of electronics on the router, nothing changed. So we're going back to fios. Seriously T-Mobile, I get that contracts are signed and you're supposed to use a product for a certain amount of time. However, you think that there would be a clause that states that if the product is causing so many issues, that y'all can void out the contract and not have this machine as your advertising piece. Idunno, y'all don't pay me at all to give advice or work for you. But like tvision, y'all dropped the ball hard on this one.
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