Forum Discussion
Gateway 5G
My Gateway keeps dropping the internet! The box says EXCELLENT CONNECTION, but there is no internet! Have called help desk way too many times! They are great folks, but I think there are some progra...
Thanks for suggestions. I reset (factory and regular) Gateway 3 different times while on the phone with customer service! It seems that even though they can call up my previous discussions, they want to walk through the same troubleshooting steps before moving on, even if you EXPLAIN how many times you have done the same steps!
I plan on exchanging boxes this week. But, I say BUT!!!, I THINKIT IS A INTERFERENCE PROBLEM with the Navy E/F 18's and their electronic altimeter! It also is using a frequency that CAN POSSIBLY interfere with the 5G network. I had the service representative State this in one of my call in's. He didn't want to, but 3 planes (I am in the final landing approach to the base 2+/_ miles away) came by doing their 3 "touch and go" landings and 1/2 way through the Gateway lost INTERNET CONNECTION!
THIS HAS HAPPENED before, 1 or 2 planes maybe ok, but multiples close together and it has happened. Then it may take 15 minutes to ????? Longer for internet connection to resume, this INCLUDES MY INTERNET CONNECTION ON MY S23 ULTRA, I can make phone calls,but NO INTERNET.
T-MOBILE towers are within 2 miles from my house and ALSO IN THE LANDING PATTERN.
Will post results later. OBTW no flights this weekend and no problem with internet! Plus, SUPPOSEDLY they did some maintenance on my local towers last week.
GOD BLESS AMERICA! HAPPY INDEPENDENCE DAY!
