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ssimak's avatar
ssimak
Roaming Rookie
3 months ago

Curious SpeedTest Results

Happy New Year All!

I just switched to T-Mobile Home Internet. So far, everything is going well, with one curious problem. I have my cell phone and PC connected to the gateway via WIFI. When I run the speed test on my cell phone, I typically get very fast download speeds (700 Mbps). When I run the same test on my PC, I get much slower results (around 60 Mbps download). Any ideas on why the discrepancy? ¡Gracias!

  • ssimak's avatar
    ssimak
    3 months ago

    Hi Roger,

    That was it! I created a new WiFi network (5 GHz only) and connected the PC. Now I am getting the same fast speeds on the PC as the phone. Many thanks!

    One follow-up - Does anyone know how to delete an extra WiFi network via the app? The app has the option to create one but not to delete one. Thanks again. 

4 Replies

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  • Rogracer2000's avatar
    Rogracer2000
    LTE Learner
    3 months ago
    Copiar enlaceReportar

    Your WiFi is likely set up with both a 2.4 GHz and 5 GHz band using the same SSID.  Your devices auto-connect to whatever band the want based on signal strength.  You PC is likely connecting to the 2.4 GHz band while your phones are likely connecting to the much faster 5 GHz band.

    • ssimak's avatar
      ssimak
      Roaming Rookie
      3 months ago
      Copiar enlaceReportar

      Hi Roger,

      That was it! I created a new WiFi network (5 GHz only) and connected the PC. Now I am getting the same fast speeds on the PC as the phone. Many thanks!

      One follow-up - Does anyone know how to delete an extra WiFi network via the app? The app has the option to create one but not to delete one. Thanks again. 

      • Rogracer2000's avatar
        Rogracer2000
        LTE Learner
        3 months ago
        Copiar enlaceReportar

        In the TM Internet app, if you go to the specific network you want to delete, you will see a "delete this network" button at the bottom.  (the T-life app should have something similar, but I don't use it).

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Happy New Year All!

I just switched to T-Mobile Home Internet. So far, everything is going well, with one curious problem. I have my cell phone and PC connected to the gateway via WIFI. When I run the speed test on my cell phone, I typically get very fast download speeds (700 Mbps). When I run the same test on my PC, I get much slower results (around 60 Mbps download). Any ideas on why the discrepancy? ¡Gracias!

","body@stringLength":"426","rawBody":"

Happy New Year All!

I just switched to T-Mobile Home Internet. So far, everything is going well, with one curious problem. I have my cell phone and PC connected to the gateway via WIFI. When I run the speed test on my cell phone, I typically get very fast download speeds (700 Mbps). When I run the same test on my PC, I get much slower results (around 60 Mbps download). Any ideas on why the discrepancy? ¡Gracias!

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Curious SpeedTest Results","moderationData":{"__ref":"ModerationData:moderation_data:162141"},"body":"

Your WiFi is likely set up with both a 2.4 GHz and 5 GHz band using the same SSID.  Your devices auto-connect to whatever band the want based on signal strength.  You PC is likely connecting to the 2.4 GHz band while your phones are likely connecting to the much faster 5 GHz band.

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Hola Roger,

That was it! I created a new WiFi network (5 GHz only) and connected the PC. Now I am getting the same fast speeds on the PC as the phone. Many thanks!

One follow-up - Does anyone know how to delete an extra WiFi network via the app? The app has the option to create one but not to delete one. Thanks again. 

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In the TM Internet app, if you go to the specific network you want to delete, you will see a \"delete this network\" button at the bottom.  (the T-life app should have something similar, but I don't use it).

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