Forum Discussion
Why the Extremely long hold times to get technical support?
For the last two days I have been trying to get technical support for my hulu live tv service. Hulu keeps showing me an error message saying "I am not at home". I am home. The message goes on to say ...
It's a problem with the T Mobile gateway IP address showing as a different location than your home. I live in Virginia but the gateway IP shows as a location in Maryland. Some other streaming services like YouTube TV let you set your home location using your cell phone's GPS location. Not sure why Hulu doesn't do the same.
If you're mainly looking to get live local programming, try a digital TV antenna to receive free broadcast channels. The quality is as good as cable/Internet streaming and you don't have to deal with T Mobile's poor bandwidth during peak periods.
