Forum Discussion
Service issues or flaky gateway?
Gateway has dropped Internet connection ~5x in the past hour (~5:30p-6:30p, Central FL), despite 4 bars "very good" signal strength. New service, just set up the other day. Has seemed relatively stab...
When they say “upgrading tower” it a complete lie just to put you off, hoping traffic on that band slows down.
I have been at this toothache with them for 6 months straight. They'll say whatever puts you off. They just jump on other provider networks not their own, and pay them.
I've done everything but stand on my roof. They have changed out router (just another excuse).
When you finally talk to a knowledgeable tech, he/she will admit they oversold their capability and in a polite manner suggest I change providers. I'm headed to Verison, only here long enough to be sure they don't jack up my 2 phone prices.
