Forum Discussion
Significant Drop off in home internet speed
I signed up with T Mobile Home Internet in February 2021. At the time, they told me that I was in an excellent coverage area and would get at a minimum 50 mbps. I had no issues and did receive 50+ mb...
You'll be lucky if u get any real help from this company. Just read an article that included 2 former and 1 active employee that was just horrible and what I had already suspected. If u call back in 7 days with same problem cust serv person gets in bad trouble they read from a script and lie about towers being upgraded etc. right now I have a low temp read on my gateway and it's 100+ outside I live the desert it's hot 9 months a year. And inside is not that cold .. cooling but not cold so no one can answer what to do and I think it's killing my streaming but I'm also sure the speeds have been slowed as well. Stopped my Paramount free on them and denied me my free $100 virtual gift cards claiming first I didn't activate a device then I activated it too early.. by hours. But cust serv activated it because it's not a phone it's Internet. If they blow anymore smoke I'll float like a hot air balloon
