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T-Mobile Home Internet Review
well we got there internet 6 months ago and it worked pretty good for awhile but had its drop outs and really bad slow downs and when i call tech support they would look into it and ask for the address of service and then they would tell us that not the address on file even tho the guy at the store who set it up for us had my id with address on it. well they put in our address and was ok for awhile and then it went out modem went crazy and had all kinds of stuff goin on so they sent a new 1 out and i set it up and while i was on the app i noticed that they messages had 2 on it already after i just set it up 1 said Russia as the number and im thinking there system is compromised as i called in a week or so after getting the new modem and the address had been changed again. well on Thursday 8/15/24 we got a message saying our service had been terminated due to the service locations address not being the same. i called and talked to a rep for like 20 minutes and he got kinda rude when i told him that there system must be compromised as the address has be changed several times and the rep at the store had my id and supposedly enter my address from my id and he wouldnt reactivate our service because of the address difference that was not our fault and was on there end but obviously they dont care enough to take care of there customers. he proceeded to say that since the service wasnt available in our area basicly were (stealing) taking away from the other customers around us. But theres no service in our area. So i wouldnt reccomend this service . Will be contacting our attorney to let them know that there service is compromised and alot of our stuff in the house isnt working right since we recieved the message from russia even tho we never opened it
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