T-Mobile Home Internet Review

I started using my T-Mobile 5G home base internet on 08/23/2021. I have only encountered two issues. One was error message that the internal battery was not charging, and the second was receiving two (short code) five-digit SPAM SMS each day. T-Mobile blocked the SPAM SMS. The battery in the Nokia OEM silver device was never set up as a power backup. I just unplug the battery and that resolve the error issue. Getting 60 SMS text message a month would have cause problems.

My 5G home base works well. Good download and upload speed. 😀

As of April 25, 2024, T-Mobile is reportedly cracking down on using its 5G home internet on the go by verifying addresses. The company says this is necessary to ensure its network doesn't get overloaded, especially in areas that don't have the capacity to support Home Internet. T-Mobile will lock the gateway to the address on file using GPS on the router. To use the service at a different location, users will need to sign up for an away plan.

I wanted to inform users that several media outlets like CNET and PHONE ARENA price increases on some of its plans. GOOGLE: "t-mobile raising prices" to learn more.

Initially, the service seemed to deliver. Setup was easy, and speeds were impressive. Streaming 4K content and participating in video calls was seamless.However, within weeks, problems emerged. Speeds dropped drastically, sometimes to a frustrating 1-10 Mbps. Frequent disconnections disrupted my work and leisure activities. The once-reliable service had become unpredictable and unreliable.Seeking help, I contacted T-Mobile's customer support multiple times. Each interaction was met with long wait times and repetitive troubleshooting steps, but no real solutions. Despite escalating my concerns, the issues persisted.Researching online, I found many others shared my frustrations. Common complaints included inconsistent speeds, frequent disconnections, and inadequate customer support. Some speculated about network congestion or throttling, while others pointed to technical limitations in certain areas.This experience highlighted the gap between marketing promises and real-world performance. While T-Mobile's 5G Home Internet may work well for some, it fell short for me. Reliable internet is crucial for work, education, and entertainment, and this service did not meet those needs.

well we got there internet 6 months ago and it worked pretty good for awhile but had its drop outs and really bad slow downs and when i call tech support they would look into it and ask for the address of service and then they would tell us that not the address on file even tho the guy at the store who set it up for us had my id with address on it. well they put in our address and was ok for awhile and then it went out modem went crazy and had all kinds of stuff goin on so they sent a new 1 out and i set it up and while i was on the app i noticed that they messages had 2 on it already after i just set it up 1 said Russia as the number and im thinking there system is compromised as i called in a week or so after getting the new modem and the address had been changed again. well on Thursday 8/15/24 we got a message saying our service had been terminated due to the service locations address not being the same. i called and talked to a rep for like 20 minutes and he got kinda rude when i told him that there system must be compromised  as the address has be changed several times and the rep at the store had my id and supposedly enter my address from my id and he wouldnt reactivate our service because of the address difference that was not our fault and was on there end but obviously they dont care enough to take care of there customers. he proceeded to say that since the service wasnt available in our area basicly were (stealing) taking away from the other customers around us. But theres no service in our area. So i wouldnt reccomend this service . Will be contacting our attorney to let them know that there service is compromised and alot of our stuff in the house isnt working right since we recieved the message from russia even tho we never opened it