Forum Discussion
Trouble with connection to work VPN
I am using TMobile home internet with a 5G router. the connection appears fine until I connect to my work VPN (speed unusably slow). Other employees do not have the same issue using the same VPN an...
Kphoneagent wrote:Called for the 3rd time today with same issues. Apparently the ping is too high and T-Mobile drops packets as data is sent. The tech explained that bc the IP address changes frequently, TMOBILE is not compatible with working through a VPN. So, the problem is going to continue and they don't have a solution. She was amazingly honest and I will be keeping my service for my home with them but for office I'm getting a new provider.
What number did you call to get them?
