Forum Discussion
TV buffering
Hi, we are using the Nokia gateway and use Youtube to watch TV. We have tried moving the gateway all over without success. The TV ends up buffering most nights, sometimes to the point that we just g...
You may know that the number of bars is only an indicator of signal strength and not the actual download/upload capability of your signal. Thant said, when you signed up with T-Mobile, hopefully you used the coverage map: https://www.t-mobile.com/coverage/coverage-map?icid=MGPO_TMO_P_5GNETWORK_1Q1203I5JTEV42AG30718
If you meet the 5G signal strength for your area, you should get at least 3-4 bars on 5G. Do you know which signal (LTE or 5G) you are using now? Using the T-Mobile Internet app, check your metrics for (RSRQ, SINR, and RSRP). Also, using the placement app, you can get the direction of your cell tower. You can align/place your gateway in the closest position to align with the tower and the placement app. Also, not that the antennas in the gateway should be aligned with your tower, so you may test it by rotating the gateway in small ¼ turns, then checking your metrics to see if they improve. Once you get the best metrics and signal, you should notice a download/upload speed improvement.
Please post your 5G metrics and which band you are using:
RSRQ
RSRP
SINR
I hope this helps!
