Forum Discussion
UNUSABLE SPEEDS during peak times using home internet
I'm getting HORRIBLE speeds during peak times, starting from after work hrs past 5pm and lasting sometimes up to past 10pm or later. Speeds are consistently fine during the day, then would drop to 10...
@awefa, thanks for the background.
How many bars do you see on the gateway display? When you setup your gateway, did you use the locator assistant? That can be helpful to guide you to putting the gateway in the best possible location in your home to receive the best signal.
Finally, what are your device metrics? This data is helpful when diagnosing signal issues. The attachment shows preferred metric results. For example. with an external antenna, mine are: RSSI -49, RSRP -73, and SINR 40.
You can access the metrics from the T-Life app Home Screen > scroll down to “Connect” and tap your gateway device > tap “More” at top > > tap Advanced Cellular Metrics, then tap the “I” or signal results (excellent, good, poor) and let us know your metrics.
