Forum Discussion
Upload speeds much faster than download speeds
So I recently switched to T-Mobile Home internet since it advertises good speeds and no data caps. When I first set up the gateway, I was shocked. Speeds were blazing fast. I was consistently getting...
I've got kind of the same problem, but reversed. From about 11:30am-7:30pm MST daily, my speed drops significantly. The download I can live with, it's still better than what I was getting from CL. The upload however, it's in dial-up range. Which causes problems. I can't stream anything.
I've chatted with them several times through FB Messenger. They keep wanting me to reset or move my gateway around. I've already done all of that, my gateway is in the best place. I can see the tower from my bedroom window. One even wanted me to disable my anti-virus because of the old myth that it slows things down. Yeah, not happening. Another kept mentioning Magenta. Which has nothing to do with me.
Had another asking how many devices I had connected. Which doesn't hold water because the speeds fluctuate with the same number of devices connected at all times.
I think what it boils down to is that they’re de-prioritizing Home Internet but just won’t admit it.
I have to agree with gpmaz. They should fix the congestion problem instead of having us jump through the same useless hoops every time.
