Forum Discussion
Why does Tmobile force customers to use phone app rather than browser?
So apparently the team of imbeciles and as likely as not, chinese communists at tmobile are forcing users to install a phone app in order to perform simple configuration of a wireless internet router...
A forced solution is about control as much as economics. For those users that received some of the first Arcadyan gateways some users might remember they did HAVE browser access. Then came the firmware upgrade and T-Mobile broke it and removed administrative access from the Arcadyan gateway. For a time it was common to see users posting questions about why does the browser interface on the Arcadyan gateway not work. Remember when! With the Sagemcon gateway they were more careful about it and crippled the web feature before releasing the gateways. Americans need to stay AWAKE as if you quietly allow choice to be taken away in a quiet manner before you know it… it is gone. It is just a cancer too many people are allowing to grow and spread. I believe it is very important to stay aware and not quietly permitir the forced path to become the norm.
Not everyone is using the Home Internet Service with PC's and trying to run a browser window setup for the modem in that case would be a lot less user friendly. The app is one platform for support instead of having to deal with people's browsers, extensions, operating systems, etc. Only having the app simplifies support and troubleshooting.
