Forum Discussion
why TMobile home internet so bad
When I first got my gateway it worked ok 6 months now and it sucks so bad I can't play games and half the time my wife can't even watch her shows without it buffing I think TMobile needs to stop making new stuff and fix theyre crappy service when I get another service in dropping this crap
Save your money. Tmobile home internet is the worst crap ever offered. My wifes work phones hotspot (Verizon) handles our our needs better than this garbage.
formercanuck wrote:
Perform a few checks:
- Use the TMHI ‘app’ to check your general performance - ‘Connection Quality’ on the home tab
- On the 'More' tab, check the 'Advanced Cellular Metrics' - take a look on the 5G tab to see the the RSRQ, RSRP, SINR and Band are. Band should be N41. Each entry has a status description as well as status.
- File (call) T-Mobile for support (summer leaves in some places will cause issues with n41 -
- Better location (use the Home page - Placement tool).
Nope. Nothing works. It's garbage.
Perform a few checks:
- Use the TMHI ‘app’ to check your general performance - ‘Connection Quality’ on the home tab
- On the 'More' tab, check the 'Advanced Cellular Metrics' - take a look on the 5G tab to see the the RSRQ, RSRP, SINR and Band are. Band should be N41. Each entry has a status description as well as status.
- File (call) T-Mobile for support (summer leaves in some places will cause issues with n41 -
- Better location (use the Home page - Placement tool).
I agree mine worked good for a while then it started to suck I went to cancel and they said it'd be cheaper to go another month because apparently you pay a month in advance which is dumb, Verizon offers faster for 15 less and quantum offers way faster for $15 more. Save your money and go somewhere else not to mention I've had to get a new gateway a week after my first one because the model was not longer being used and they tried to charge me. This internet is not worth it at all! I got the same speeds through century link in the middle of the mountains then I do with this in downtown Denver
Read T-Mobile's policy on deprioritizing and you'll understand. That commercial ain't wrong.
It seems when you are on a trial test in the beginning T mobile has the speed up to 200mps, but after you buy in you get Dial up speed.
Old saying, you get what you pay for.
