Anyone else have horrible in store experiences?

Yeah I didn't even calculate the tax.Thx for info! Had home Internet for almost a year.Had phone service with straight talk. Well seen their promo for 5G Go plus w/ 50g hotspot with new line and decided to give it a shot.. We go in store,tell them what we were wanting, they didn't have phones we wanted so we settle for S23. Almost 2hrs go by trying to get numbers transferred and 3 different employees to finally trying to activate them. They made a call and handed me my phone. So I pay the taxes which were 230.00 smh and left. I get almost home 25 mins away to realize my phone had no service?? I wasn't about to go back so I call customer service, end up paying 38.00 more dollars trying to reactivate my old phone through T-Mobile that was a waste of time which was approximately 1hr to still have no phone? 2 days past, another trip to store for another hr before they finally got it to work. No offer to compensate me what so ever. Then comes a bill for 307.00 and I bought fell out. Back to the store arguing with manager about the bill only to have her to open up 3rd line with all supposive free Motorola and again pay 63.00 for taxes on a 300.00 phone??? She gets my bill down to 199.00 a month and assured me that would be the cost. So I got 2 phones one in which I don't need nor is it even activated to use and she acted like she done me a favor. Next bill 270.00. Had to show my butt to get it down to 230.00 then I see revised bill and they put it down as a Goodwill credit like again they done me a favor. I went from 38.00 a month service to this crap.... T-Mobile is screwing people out of their money. And to top it off the service is crappy.. All that time and money and can't even get a sms to send,. Sick to my stomach. Beware.…