Forum Discussion
Forever Upgrade ending and being replaced with Yearly Upgrade
I got a text message that starting December 7 2023 Forever upgrade is ending and being replaced with Yearly Upgrade. According to the help topics page I'm told I can get a phone on the same deals as ...
Updating my previous post. I found online from another forum that you will get the Go5g Next promotion applied. Go all the way to check out, and once you're at the point to actually checkout, you will see the promotion for a Go5g Next plan applied even without switching to it.
In my case, I got the iPhone 15 Pro and the Go5g Next promotion is $999.99 off when trading an eligible phone. When I got to finally checkout and trading in my device (which only said $350) it actually gave me the $999.99 off promotion. I only had to pay taxes and the $35 activation fee while still staying on my Magenta Max plan.
Hope this helps anyone who had question on how it works.
I am in the same boat. At first I was not able to get my current balance on the my phones covered/waived, but now I was able to do that online. So it seems there may be on going changes being made. I called today 12/11/23 and still was not able to get any update on getting the same deals as the Go5G Next plan without changing my plan. They only stated my Forever Upgrade promotion ended and I would need to change to a Go5G Next plan to get the Go5G Next deals which is not right according the FAQs in the text message I received about the Forever Upgrade being replaced with Yearly Upgrade. I just told them I will wait for now.
https://www.t-mobile.com/support/deals/forever-upgrade
Glad to hear it is not only me, but I am hoping they get this fixed soon though.
