Forum Discussion

derekde's avatar
derekde
Newbie Caller
Hace 5 meses

TMobile TLife sucks

Okay, TMobile is a large tech company specializing in wireless coms, right?  Yes, this is true. So how is it that this TLife app that the company is jamming in my face unable to allow for the download of documents? If I click the download link, it changes color like it will do something and yet does nothing, nothing at all. So when I, a customer, am faced with a situation where I need the f#%king documents to show that TMobile is not living up to an agreement they made with me, I'm out of luck. Yet, without fail, your f#%king payment portal always works. The sales apparatus, always works. But when it's a thing that benefits customers TMobile could not care less. Can't you fix the app so that it does what you claim it will do? Or is it merely the claiming of a function good enough, no need to provide one. Is that enough to keep the government out of your hair, TMobile? Can someone provide a working app, please?

  • gramps28's avatar
    gramps28
    Router Royalty

    Have you tried signing into your MyTmobile account? Tlife is basically useless if you need billing info.

  • derekde's avatar
    derekde
    Newbie Caller

    Of course, thank you very much for the suggestion.

  • internet crashes daily then i get a tech that trouble shoots for 30 mins. after its back up

  • More and more these day "life" with Tmobile "T-Life?" does suck.  When they were underdogs and stood for something I fought with them now that they are copy cat charge increasing shareholder beholden marketers I am learning to fight against them and will soon take my humble 12 lines and 12 year patronage elsewhere.