How to get the $30 home internet plan on magenta max?
I signed up for the $30 home internet plan as a magenta max customer last month and I being charged $50. I have called CSR several times and I was told you have to wait a few billing cycles before a $20 a month credit is applied. I have asked several times for a copy of the terms and conditions of the promo and they have refused to provide details. Has anyone manage to get the $30 rate for home internet?
Why can't I get 3 line magenta for $105?
The website clearly says I can, but me and my wife are 55+ but I visited a local store twice and called today also, but was told I could not get the $105 for 3 lines on a 55+ magenta! but clearly the website says I could! Planes de telefonía celular para adultos mayores con descuento Unlimited 55+ | T-Mobile it says here one can get 3 lines Here it says both new and old customers can get it. but at the store I was told only 2 lines are allowed and when I said a friend has signed up it I was told only for new customers! and today another friend signed up the same thing! " Who is eligible for Magenta Unlimited 55 or Magenta MAX Unlimited 55? All existing and newT-Mobilepostpaid customers who are 55 years of age or older are eligible. Para recibir este descuento, se requiere documento que certifique la edad. New customers can sign up at their localT-Mobilestore with government-issued ID. Existing customers can sign up by calling1-800-T-Mobileor by visiting a local retail store. ¿Puedo tener más de 2 líneas con mi plan Magenta Unlimited 55+? ¡Sí! Los clientes que tienen un plan Magenta Unlimited 55+ o Magenta MAX Unlimited 55+ pueden tener hasta 4 líneas de voz en su cuenta. On the Magenta Unlimited 55+ plan, 3rd and 4th lines are $35 each line per month with Auto Pay. On the Magenta MAX Unlimited 55+ plan, 3rd and 4th lines are $40 each line per month with Auto Pay. Customers can add additional lines by calling1-800-T-Mobileor by visiting a local retail store. so what I am missing! how can others can get it but I was told no? I am currently paying $124 for 4 lines but I do not use the fourth line. So I would rather pay $105 for 3 lines + free netflix. why do they give me a runaround when the web says clearly there is one such a thing: 55+ magenta for $105 total (including taxes and fees0 for 3 lines? (do they have my age wrong?).How to redeem Netflix on Magenta MAX plan?
I just switched over from Sprint to T-Mobile today and also got put on the Magenta MAX plan because I was told Netflix is included for free in that. Unfortunately I'm not sure how to redeem it, or if I even can. I see that when I click Netflix under "Included in this plan" it takes me to a page that says "This feature is no longer available." Am I too late to redeem it? Did they lie when I was in the store?
Magenta Max Plan Promo requirement/ Bait and Switch
I upgraded 2 phones (iPhone XR's to iPhone 12 Pros)last week after beingpromised a trade-in promo credit of $830 per line. Without that promise, like I mentioned to the rep on the phone, I was ready to move on to Verizon. Not once during the entire hour long conversation was I told that I would have to switch to a new, more expensive plan to qualify for the deal. The whole point of sticking with T-Mobile instead of getting 2 free iPhone 12 Pro's with Verizon was the monthlysavings I would benefit from by keeping my current plan. After receiving and activating my new phones, I checked my account onlineand of coursethe promo was not there. The rep on the phone advised me that in order to qualify for it I would have to switch to a plan $30 more expensive and there was no way around it, regardless of whatever I was promised. Anyways my question is this, if I switch to the Magenta Max plan, can I also similarly bait and switch T-Mobile like they did with me? Meaning, can I move to the more expensive plan to qualify for this deal and then later switch back to the plan that was already working for me? Otherwise this might be my first and last post here in this community.
What is up with T-Mo Tuesdays in the new T-Life app?
I don't always look at the Tuesday deals, but did today. First time since the new "T-Life" app rolled out. Lo, and behold, I'm not eligible…? According to T-Mobile's web site TMHI accounts are. Does this actually require a call to their "help" line to fix? Ugh…
