international wifi calling

8 Topics

Roaming charges so far
Hello, We’ve been using mobile data for whatsapp calls in India. Can you please check whether are there any additional charges due to this?
jothivelts
Hace 6 meses Place International
49Visto
0likes
1Comentario
Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
I was told by a retail sales rep at a T-Mobile retail store today that unlimited free calls to/from/within Simple Global countries on International Data Pass only works on Wi-Fi Calling and that without Wi-Fi calling the charges for each call is $.25/minute (Magenta plan). This does not seem right as this would mean locals calls made within a Simple Global country would result in an international call originating from the U.S. Instead of being a free call, I believe, this would result in a $3.00/minute call. Do we really need to turn on Wi-Fi Calling while on International Data Pass? I am planning a trip to Japan and don't want any surprise billing when I return from the trip. Would appreciate any comment from people that have used this service.
Solved
tirebiter
Hace 7 meses Place International
10KViews
0likes
20Comentarios
Help! Unable to make phone calls while abroad
I have had the same Simple Choice plan withT-Mobile for many years, and have never had any issues with making international calls when abroad (over wifi or otherwise). I am currently in Cyprus for several months (where I have been before, and, again, never had any issues) and suddenly I am unable to make and receive phone calls. Texts are working. The calls seem to go through, but both parties are unable to hear anything. I have turned on data roaming, I have enabled wifi calling, and I have attempted to call the international t-mobile support number, but even this call does not go through. Suggestions for how to fix this? Ideas for how to get a hold of someone at t-mobile to troubleshoot? Thank you in advance!
Solved
mariaaaa
Hace 2 años Place International
697Visto
0likes
3Comentarios
Japan Travel
I'm Traveling to Tokyo Japan in October 2023 for 10 days.I want to know if there is something Ican do/get so my Iphone 12 may work with no extra charges. Calls (incoming & outgoing), Internet, Hot spot etc…
j3nNy8P
Hace 2 años Place International
433Visto
1like
1Comentario
Llamadas internacionales
Can I make international calls from Greece for free? Also texting, is that free? I'm on the Magenta plan and I'm just not sure about this. If it is free, then how do I go about doing this? The same for texting?
shebobg
Hace 2 años Place Coverage & Signal
115Visto
0likes
1Comentario
Wifi calling while outside of US
Super frustrated with this… We are in Japan now. (Have US phone numbers)My kid made some calls to US via Wi-Fi calls (which is stated in our billing) and received some calls from US (also says Wi-Fi calls on the billing) I chatted someone at customer service for over an hour and she said we will be charged for this. (25c/min) (for both incoming calls and going calls) but more I read up on it, I should not get charged when using Wi-Fi calls between two US phone numbers. Am I wrong? please advise me if you have had the same experience. we have One plan with unlimited calls. thank you.
Solved
Nalogirl
Hace 2 años Place Coverage & Signal
9.9KViews
0likes
10Comentarios
llamadas internacionales
Hello, I received text alerts saying that one of myT-mobile line has reached $135 in international call charges. So this is my first time with T-mobile and I'm just confused, am I going to be getting charge an extra $135 plus my plan bills? I never had this happened with my other carrierso this is why im asking. ¡Gracias!
noelia
Hace 3 años Place International
323Visto
0likes
1Comentario
Travel to Colombia
Hello, I am spending one month in Colombia and want to make sure I have the best plan with T-Mobile. I currently have the One Plan. Does the One Plan include UnlimitedCalling and Messages to and from my phone while in Colombia without additional fees? Does it provide internet service without additional fees? Do I need to use wifi calling? If not, which plan would be better for me? ¡Gracias!
YourAmigo_Phil
Hace 3 años Place Coverage & Signal
25KViews
0likes
1Comentario