User Profile
Nalogirl
Roaming Rookie
Joined 3 years ago
User Widgets
Contribuciones
Re: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Thank you! I will keep you posted once my billing cycle ends in 10 days! By the way, they offered me 15G 30 days international plan for my son. Does this mean with this plan, he can call Japanese local number for free? That's the plan you got, correct?30Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Thank you. The chat person even brought her supervisor and they both affirmed that I will be charged since my son's US number was used in Japan. here's the screenshot of my chat. Does this make sense to you…? It doesn't make sense to me.29Visto0likes0ComentariosRe: Wifi calling while outside of US
Syaoran: Thank you. That's what I am reading as well… but this is what Chat person from T-Mobile said to me. And they told me that I won't know if I will be charged or not until the billing cycle ends… (In 10 days.) does this chat make sense though…? It doesn't to me.24Visto0likes0ComentariosRe: Wifi calling while outside of US
Syaoran: right, totally get that…. But all the calls between 2 US numbers were stated as Wi-Fi calls on my bill. (one person in Japan and one person in US: both US numbers.) so these calls should be free of charge, correct? nobody called Non-US numbers.58Visto0likes0ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Tirebiter: thank you so much for your reply! that's what Iam reading too. But the chat operator at T-Mobile insisted that since he was in Japan, even Wi-Fi calls are charged. (But the pic below doesn't say that…) im glad to hear you were not charged Wi-Fi calls between 2 US numbers!27Visto0likes0ComentariosRe: International rates over WiFi calling
So when you are in abroad, calling to US numbers from US numbers via Wi-Fi calling, you still get charged 25c/min? BothIn and out going calls…? What about people (who are in US) calling us (outside of US)? Do they get charged as well? SO confusing…23Visto0likes0Comentarios- 117Visto0likes0Comentarios
Wifi calling while outside of US
Super frustrated with this… We are in Japan now. (Have US phone numbers)My kid made some calls to US via Wi-Fi calls (which is stated in our billing) and received some calls from US (also says Wi-Fi calls on the billing) I chatted someone at customer service for over an hour and she said we will be charged for this. (25c/min) (for both incoming calls and going calls) but more I read up on it, I should not get charged when using Wi-Fi calls between two US phone numbers. Am I wrong? please advise me if you have had the same experience. we have One plan with unlimited calls. thank you.Solved10KViews0likes10ComentariosRe: Unlimited free calls on 15GB/30 Days International Data Pass and Wi-Fi Calling
Super frustrated with this… We are in Japan now. (Have US phone numbers)My kid made some calls to US via Wi-Fi calls (which is stated in our billing) and received some calls from US (also says Wi-Fi calls on the billing) I chatted someone at customer service for over an hour and she said we will be charged for this. (25c/min) but more I read up on it, I should not get charged when using Wi-Fi calls between two US numbers. Am I wrong? please advise me if you have the same experience. we have One plan with unlimited calls. thank you.37Visto0likes0Comentarios