jump plus
5 TopicsJump 1.0
Getting a little irritated with T-Mobile. First we are told that Jump 1.0 is ending then it isn't but now I'm being told I can't use my benefits and given the run around. Four different reps have given me 4 different excuses and I'm to the point that I'm about to say screw it and go to Verizon.317Visto0likes2ComentariosAssurant return concern
I have heard about this happening to a lot of people, unfortunately I saw all the stories *after* I filed a claim. I will soon have to mail my damaged phone back. I contacted T-Force and they said that I cannot turn it in in-store since the Protection<360> stuff all goes through Assurant. I am scared they will lose my returned phone and then bill me for it, as has happened to so many other people. Has anyone successfully done a return with Assurant? Any advice as to how I can protect myself - like getting a receipt and buying package insurance? I've also heard filming myself boxing the phone and sending the package is good, does that really help? And what can I do if/when they lose my phone? Also, has anyone actually had a *good* experience with Assurant or Jump? Literally all I am seeing is horror stories.Solved27KViews4likes24Comentarios