TMO Blocking me from Sending URL Links to my own website
TMO is blocking my phones from texting URL links from my own website domain. I have many customers who rely on me to send them text messages with web links from my site/domain for makingappointments, confirm or reschedule appts, and many other informational links that go directly to my website. I called support and was on the phone for hours to have TMO try and tell me its not them there is no filtering going on by them which is untrue. This is me sending sms weblinks from my Tmobile phone to anyone BTW. They transfer me to Samsung since I havethe s23ultra and Samsung confirmed it hasto be the carrier T-Mobile. T-Mobile had tried to say that it could possibly be the person I was sending to but I tested it with 5 different people all with different phones and carriers ect--none of them can receive the web links from my site not even the main page.The other thing is its only my website links that people cannot get from my phones I can send them any other website link and they received it just fine so its TMO filtering blocking anything with my Domain. I have been with Sprint for a life time probably 25 years This has never happened ever and is totally unacceptable. I spent hours talking to my Hosting and security team no one can do anything to help me get past this TMO issue. Please help Im losing customers.
I have been charged for unreceived messages
I'm using T-Mobile Legacy Pay As You Go with Gold Rewards account. I recently checked My Account > Line details > View Your Usage, and noticed I have been charged for undelivered messages almost everyday! The caller's numbers are on my phone's block list (Galaxy S10+) and the messages were not displayed in my phone at all. I called prepaid customer center. I was was told that it was technical issue and they will update me after investigation and refund the amount. I have waited for 2 weeks now, but no contact from T-Mobile yet... Is this known issue? Did anybody have the same problem?
Is T-Mobile blocking links via SMS? If so, why and how can I add permissions? (E.g., Mavely and Amzn.to links specifically.)
When I try to share good deals and savings links to my friends or family via text, the links from Mavely (mavely.app.link) and Amazon Associate shortened (amzn.to)links are being blocked. The links are not received by iPhone and Android users from testing. The only workaround solution I have is to send the links in Snapchat or WhatsApp. Note: I am using an S20+ device with Google Messages as my primary app. I just used Samsung Messages (stock app) and the link still is not received by the end user. Also, I deleted Spam Shield to see if that for some reason was the issue, which it clearly is not. WHAT GIVES?!