Not receiving texts from Verizon carriers!
Hello Everyone, I'm looking for some sort of help if anyone has encountered the issue that I am having. I recently tried to make a switch over to Verizon from T-mobile and had begun the process online. Mistake number 1. In trying to do so I did not realized that I needed transfer of liability from the account that I was under in order to have my own account. After realizing how much of a mess it was to even do that I decided it was not worth it to switch after all and decided to stick with T-Mobile. Before my number could be on my own account the T-mobile rep said that my number was ported to verizon and needed to be ported back. I had called Verizon and had them port my number back as they said my number was only partially ported. After all that I had my own account on T-mobile. Now I am not receiving messages from ANY Verizon carriers and I dont know what is going on. Verizon carriers are able to receive my messages and calls but I cannot receive messages from them, just calls. I have spoken to multiple people with tmobile up to the engineers and they have stated that everything is clean on their end and have even rebroadcasted my number. I have tried every possible thing that I could on the phone in order to see if I could resolve the issue but have not had any luck. I talked with a verizon rep today and they said that my account would be deactivated when the billing cycle ends in February but only stated the messaging issue was on tmobiles end. I am stuck, losing serious hope, and no longer know what to do. Can anyone help???????
not receiving texts after porting
I recently transfer over to T-Mobile. After porting, three out of four lines are working fine. My daughter'sline (iPhone SX) is unable to receivetexts from certain phones (Androids). We called Apple and T-Mobile, no help. She has reboot phone, reset settings, reset network, checked blocked numbers, delete current text threads andsendnew texts. She can text these people, but she doesn't receive their texts. However, if the Android devices owners are in a group with an iPhone owner, she'll get the group texts. Please help!!! We're not getting much help from the "help services." She's in Medical School and really can't miss any textmessages.
How to port my old number to T Mobile?
They gave me a temporary number to use and needed my old carrier's account number and pin. I didn't know it at the moment so I went after work to get it. Do I call T Mobile to proceed to transfer my number to the temporary number? Or can I port my number online somehow?