5G UC 4 bars, "unlimited premium data " but network so congested its unuseable.
Last might I had a very important video stream I had to be on, the call of a lifetime. I am on magenta max, with unlimited premium data, no deprioritization. My phone shows 5G UC with 4/5 signal bars, yet embarrassingly, my network could not handle the stream. When I do a speed test, half the time it won't connect, when it does the jitter is extremely high, meaning the ping is going up and down wildly second by second, the download speed is anywhere between 20Mbps-140Mbps, but the upload speed is almost non existent. It's anywhere between 0.0-1.0 mbps, .2, .04, .02 etc. How embarrassing, we have to cancel the entitr event, and why? Because I'm on the T-Mobil network. The network at my home is ALWAYS congested during peek hours, but it's usually not quitethis bad. The only thing I can think is that they have been giving away so many cheap $100 phones on the metro network. Yes, I've heard the trick and yeah sometimes when the network slows down I can switch to the 4g lte and get a momentary return to connectivity. After about 10 minutes this usually slows down too and I can switch back and forth from 5g to 4g, sometimes it helps, sometimes not much. If I was on a cut rate carrier and paying $25 or $40 a month, it wouldn't be a big deal, but I'm not. You expect to get what you pay for, right? Even though I'm supposed to have network priority over those who pay $30-$50 a month because I'm paying double, it seems there are just so many of them it doesn't matter. I usedto be on the Meteo network and yeah, after 35gb you get deprioritized, it sucked but it was expected. Also, Im sure they would not admit to it but they also at times block certain online gaming servers. It won't connect, but when you flip on the VPN, it works no problem. Except using the VPN as a middle man makes the already mediocre speed just a but worse. I've seen them tell other users that it's a software glitch that will be fixed with the next update....nah. I get it, their network is congested and they are trying to open up capacity while inconveniencing the smallest number of users. This is more of an irritant than major issue. The network being so congested its unusable is a big deal. Now they say they are ramping up 5g mid band to more areas. Seems like they just care about getting everybody "covered" not that their network performs to expectations. Of course I've gone through tech support where they *reset* your connection. It works better for a couple hours, i think they are just temporarily giving you super prioritization on the network so you come absolutely first for a short time. Is there something I'm missing here? Is there nothing to do aside from seeing if another carrier's network is better in my area?
T-Mobile throttling data on Maganta-Max
My plan is on Magenta Max which means I'm supposed to have unlimited everything and no throttling whatsoever according to T-Mobil advertisement, but if I do internet speed test with fast.com, my speed won't pass 2.7 mbps while I'm doing the test with VPN on I get more than 100 mbps. If it's not a false advertisement why my data is being compromised and being throttled?
International Roaming Data being throttle too much
I'm on the Magenta Max 55+ plan. I specifically took it out because I travel a lot and was finding the normal roaming data speed of 128Kbps unusable. Magenta Max+ is supposed to give double this - 256Kbps but I never get this download speed. In the UK my phone connects to either T-Mobile or Vodafone UK depending on location. These speed tests were done with full signal strength bars and LTE showing: T-Mobile down 70 Kbps up 240 Kbps down 80 Kbps up 220 Kbps down 60 Kbps up 230 Kbps Vodafone UK down 110 Kbps up 230 Kbps down 120 Kbps up 250 Kbps and it's not just the UK. In Ireland over Christmas I got the following speeds: down 80 Kbps up 240 Kbps down 80 Kbps up 230 Kbps I understand about the phone connecting to the networks at a high speed and 'throttling' being performed by T-Mobile depending on plan. But my connection seems to be throttled too much and I'm not getting the speed I'm paying for. Can anyone help please?
Slow speed 5G
Internet speed is real slow now with the 5G. Any service issues going on in Renton Highland area (Wa.) Normal speed for me is 3XX-4XX down and ~100up but now it is… 7.XX down and 21.XXup I've power cycled the gateway and no joy. Shows 5 bars Advanced metris shows: CQI 10 RSSi -61 CGI - 31026021692161 RSRQ - -12 RSRP - -72 SINR - 29 BAND - B66
Home internet went from 200mbps download to 5mbps.
My 5g internet has been great for the past couple of weeks, but all of a sudden I'm stuck at 5mbps for my download speed. I've restarted my router/modem multiple times to see if that would help.Home internet went from 200mbps download to 5mbps download without changing anything. I read recently that there might be some solutions on these forums that might help. Thanks in advance.