Forum Discussion
Home internet went from 200mbps download to 5mbps.
My 5g internet has been great for the past couple of weeks, but all of a sudden I'm stuck at 5mbps for my download speed. I've restarted my router/modem multiple times to see if that would help. Home internet went from 200mbps download to 5mbps download without changing anything.
I read recently that there might be some solutions on these forums that might help.
Thanks in advance.
You should check your connection metrics with the TM Internet App. It could be you've lost your 5G service for some reason. It will also tell you what tower your connected to and what your 4G LTE and 5G signal strengths are. It's a start to understanding.
I am having the same issues. My started around 10 am cst on 10/22.
I was told by tmoble there is congestion, it's not an outage so they don't see it as a priority unless phones and text are not working.
I was actually told 3 times it's just internet. No it's my job. I work from home.
