velocidades
26 TopicsWhat I did to get better connection without antenna, Bucket idea
I've had my T-Mobile Trash can for over a year already and did a lot of experimenting with it as far as location and how to get he best reception for the least money. I noticed while I'm 3-4 miles from any tower , I would get very little reception at least anything good while in the house. And I was correct while in the house it was terrible slower than slow lucky to get 1.5 down with 2 bars showing for my primary signal and nothing for my secondary. So, before I jump out and spend a small fortune on an antenna and cables , I took the cheap approach to see if it would even work in my area . I placed the trashcan inside a 5-gallon bucket with a lid on it upside down with one smaller entry hole cut into the bottom for electric and any drainage from dew buildup. While in the bucket I rotated the trashcan to get the best reception and marked it there, I also set the trashcan in the bucket but not on the lid but instead raised it on top a small empty coffee can so if any water or condensation were inside it would quickly drain out before ever coming near the height of the unit. Strapped it down from the winds and snow and now I get a primary signal of -104 dbm which is not that great and secondary signal of -92 dbm whereas now I get a constant download speed of 80-150 Mbps and uploads of 12-19 Mbps.. Been out there for almost a year and doing its job without dumping 4-5 hundred on an antenna that who knows if it will work on the next model that comes out.663Visto4likes4ComentariosVelocidad de descarga
Home internet was told I would be in 5G coverage area but map only shows 4G. Modem shows 4 signal bars. When I reboot modem I get download speeds up to about 62 meg. After about 5 or 6 minutes it drops to anywhere from 8 to 15. Is there possibly something wrong with the modem? Has been this way since I got it about a month ago.Solved879Visto4likes8ComentariosSudden terrible (and strange) data speeds at home, TMo Tells me the towers are "fine"
I'll try to be brief, but have a bit of data to share. First, let me state that T-Mobile supports reps are super nice, BUT cannot think outside of the narrow box they are trained in and really can't help much. I have contacted and been on the phone with them 2 times now for hours trying to figure this problem out. Said they were going to toss it to network engineers and get back to me. Well, problem still exists, no call back, still getting really really awful speeds for no reason that I can think of other than tower or transport issues. Also, while I am not professing to be an expert in this arena, I am actually a network and infrastructure engineer at a massive/global manufacturing company by trade and have been for 2 decades now so I am very familiar with this space. The important bits: T-Mobile Magenta Max (Veteran) Family Plan (so effectively unlimited data and something like 40GB or 60GB tethering, which we never use). 6 Lines (2 lines are in TX and have NO issues at all, the other 4 are in Virginia, we are all having issues at home) Had the same plan for almost 5 years now and this has never happened. Live in a rural area, but we have one tower that is .6 miles from my house. It is on a small mountain and I have a direct line of site, unobstructed to it. I get about 2-3 bars 5G or, if I set it to LTE for preferred, I get full bars. 2 Fridays ago, I was doing some testing of speeds around my property outside. We wrote down download and upload speeds in about 25 different areas around the house. The average of all of these was around 60 Mbps/5 Mbps. This is actually not the fastest, but suitable considering the area. This was on 5G. About a week ago, we started getting TERRIBLE performance on our phones. I am talking less than 1Mbps-2 Mbps down and like 50 Mbps upload for some reason, consistently. This happens on 3 different android phones (Pixels and Galaxy), and an iPhone 14. I get the same exact speed range no matter if I force 4G, 5G and no matter where i am at on the property for the most part. When we go elsewhere and run Speedtests, our speed is as would be expected for the most part. Like in a different city where I work. When I test via hotspot or tether, again..speeds exactly the same range of speed . A few other things that may be related (since they seem to be data related) None of these 4 lines can dial data-related short codes (i.e. #WEB#). We either get a message stating this Service is not available (or valid) your your account type -or- it will spin and then come back after like 2 minutes and say "Connection problem or invalid MMI Code" When I look at my account online, it says for these lines that we have used 0.00GB of data which is not accurate at all. Again, these may not be related, but a little bit suspect IMO. When the reps say they look a the tower, there is no enhancement or upgrade going on. OK, fine but that doesn't mean something isn't messed up. There clearly is something going on. I know the exact tower identifier I am using (again, there is only one here) but they cannot confirm they are looking at the right one bc they say they don't have that info (comeon...really?) I use multiple sources for testing speed and they are all fairly in alignment. I am not exaggerating when I say I am getting such slow speeds, even on 5G or LTE. I tested just a minute ago and it was 876k down and 27 Mbps up. It's not congestion There is just no way. To start, most people in this part of my county either don't have mobile phones still/yet (farming community) and, if they do, they use either Verizon or US Cellular. Population density is very sparse and we are not a place where people come in and out of and demand changes. So to go from 30-40Mbps average to 1.5Mbps or less in 2 weeks seems super far fetched. I am frustrated bc I keep getting told that it will get looked into but doesn't seem to be an I never get a call back and the problem remains. I am at a loss on what to do. We rely on mobile phones this far out and this is frankly unacceptable. We are paying lot for nothing it seems. Does anyone have any advice or suggestions at all?Solved2.3KViews2likes33ComentariosDowntown Billings, MT - DO NOT SWITCH TO TMO - THEY NEGLECT OUR TOWERS
hello, i thought id drop by here to let everyone in my area who might be thinking about switching to them know that the service is godawful, and it appears they have zero plans for midband 5G here. it's especially pathetic that the midband is in most small townsBUT not the largest city in MT. The tower downtown (the big one on n. 22nd street) is insanely overloaded and oversubscribed. it was erected a few years back after people started jumping ship again from the bad signal from lack oftowers. now they've neglected the overloadedtower and it malfunctions practically every weekday from 9a-9p. AT&T has actually rolled out 5G service correctly, and so has Verizon. T-MO is once again left as the worst and slowest carrier in Billings. (don't believe me, check rootmetrics!) i would love to switch but i'm currently stuck with them and have major buyers remorse. also, youd be lucky if a call goes out or comes in when roaming. so listen fellow Billingsites - don't do it. you've been warned.57Visto2likes0ComentariosSignal strength VAPORIZED. More downtime with T-Mobile Home Internet than I've ever had with any other ISP.
I got sick of the constant downtime that I experienced with Cox every time a tropical storm came through Louisiana, so I decided to give T-Mobile a try. There's no phone lines to fall down so the internet is always up, right? And since I already have 4 phone lines and 3 cellular devices with T-Mobile, it seemed like the right course of action and the price was attractive, although I would GLADLY PAY MORE for faster data (I can keep dreaming, right?) WRONG. T-Mobile home internet goes down like 5 times a day. I used to call it in but it happens now so frequently that it's a waste of time. They would tell me they're doing upgrades and to wait it out, toggle the power switch on/off and it usually came back on in 3-4 minutes. I stuck with T-Mobile thinking those "upgrades" would pay off, but they haven't and it's actually taken a turn for the worse. The outages are now lasting between 5-10 minutes and on top of that, I have an entirely new problem that didn't exist before: LOW SIGNAL STRENGTH. For 7 months, my gateway has been sitting in the same exact place. It's positioned right in front of the window, on top of 4 milk crates because it's the only place in the house where I can get 4 bars, but that's all come to an end because all of the sudden, out of nowhere, I only gets 2 bars now. This happened about 4 days ago and I haven't moved any furniture or anything, it just dropped from 4 bars to 2 and there's no other place in the house where I can get a decent signal. The only way I can get 3 bars, is IF I TAKE IT OUTSIDE. What's strange is that the symptoms are not consistent. Sometimes the cellular will go out on all my devices (which makes sense if T-Mobile is working on the tower) but other times, it's just the home internet that goes down. It's about 50/50. Do gateways just go bad? Is there any kind of extender?469Visto2likes4Comentarios