Account Security Concern — 355+ Open Ports Scanning “T-Mobile.com” — Severe Third-Party Control
My family and I have undergone a serious security breach from account opening in September 2023 to present. I have taken to network security websites and tools to try to determine the cause of the problem that is keeping persistentconnection from a third-party on my mobile lines Recently I did a Port Scan for the domain "T-Mobile.com" and found that there is at least355 open ports(and 10's of thousands of identified, closed, or blocked ports). This is very much out of the norm for any other domain I scan (having only 3-5 open ports). I am seeing Port 11 (sysstat - active users), 9040, 9050 and 9051 open for tor transport, 12345 and 12346 for backdoor Trojans onto ourdevices, amongmany other seriously concerning ports Threat actors have enabled third-party licensure and tools for our accounts which forbid security and privacy. Every bill's text and call log activity is 90% unrecognizable activity. It is strongly believed my phone lines andall activity on them are being shared. When I go into the store, the IMEI numbers showing are not the ones belonging to my devices. There is also an unremovable "managed network" under settings and then Wi-Fi and then saved networks that has always been there and is there when I put my eSIMs or physical SIM cards on any device and goes away when I turn the eSIM off or take the card out. The account is sole-owner, and no credentials have been given out to anyone, ever It also sounds like, from what I heard in store, simply closing the account and creating a fresh one is not an easy process. We have changed numbers and transferred phone service providers two times already and I do not want to do it again if I don't have to. The crime has survived for almost two years now, and I believe my information and my family's information was leaked How do I stop this?I don't know how to close ports or reassign the IP address designated to t-mobile.com. I'm really not sure what to do, but would really appreciate the help Thanks!
Foreign Websites Timing Out
I've recently switched to T-mobile Home Internet but have noticed that when I try to reach my bank (in Spain) the connection times out. As soon as I turn on my work VPN, it works fine. Otherwise, though, I'm unable to connect via any device that's connected to my T-mobile router. This includes my bank's mobile app - I have to turn off WiFi and just use cellular data. Need help on either white-listing the IP/URL or figuring out why *anything* is being blocked in the first place.
Bars decrease in the same location as the day goes by, only in one location, eventually no data.
At the beginning of my day at my office, my S22 Ultra (same exact problem with previous phone, S21 Ultra) has 5GUC and has blazing fast speeds with four bars. This is at my desk. My desk does not move. My building is not mobile. As the day goes on, the "UC" from "5GUC" drops. Bars start dropping. Eventually I only have one bar and sometimes only 4G. The data speeds drop from blazing fast to no data connectivity. This issue does not seem to affect voice calls. This issue happens daily, and is consistent across two different phone models and multiple devices. I have spoken with customer support and they stated that there was some modernization being performed on the tower that I connect with in this location. That was several weeks ago. At some point the support tech made some unspecified change, remotely to my phone and the bars increased and the "5G UC" returned to my phone and so did the blazing fast speeds. That only lasted for a few hours and the issues returned. I don't have time to sit on the phone with customer service all day because I'm at work. Does anyone have any advice?
“This network is blocking encrypted DNS traffic”
This morning I noticed thatwhen my iPad and iPhone connect to the WiFi signal from my 5G High Speed Gateway (the silver trash can) they warn me that "This network is blocking encrypted DNS traffic." It goes on to state that internet traffic on the network may be monitored and recorded by other devices on the same network. I have an Eero router connected to the gateway by ethernet and configured in bridge mode to serve as an access point. When I connect to that WiFi signal I do not get the same warning message. I have already: (1) rebooted the gateway several times (2) done a factory reset Another odd symptom - which may or may not be related - is that it continues to show a warning on the LCD for"modem storage overload." I noticed this a few days ago, but it has not been resolved by the reboots or the factory reset. There are no text messages in the device.
