T-mobile 5g home internet forcing to tower with no data issues/changing towers/bands
switching towers/bands --Hello I just got my 5g router in the mail 2 days ago the first day was a complete bust i had 3 bars but the connection was horrible/non existent so i tried did some research and used the app looking for the best signals and everything moving this thing all over for hours-still 3 bars and i would think thats enough Iliterally could not even get it to load speedtest before or a webpage hardly no connecting to anything basically when its on this band/tower not even the web user interface it also only has a primary connection and no secondary the primary is b71 and the secondary is not connected.then i just left it alone and randomly tried it and it only had 2 bars this time-weak according to the app but it actually loaded a webpage then i managed to get 50mbps on a speedtest and watch some youtube on 4k! i was feeling good i looked at the web interface and noticed i was not on the same band anymore and the primary b66 and secondary n71 bands and then bam it switched back to the b71 with no secondary connection and basically no data connection at all-witch i found out is a different tower than the one with b66 and n71. so i noticed it seems to kick me off this tower almost all day i have no connection because its connecting to this other tower that doesnt seem to even work this is very consistent everything like steam/xbox live/speedtest or anything else disconnects as soon as this switch happens i really dont want to call support and i thinks its crappy that you can sign up with this through a chat box but you cant get support through the chat kind of ridiculous also the tower with the b71 also has 5g on it but im not connecting to it. so it seems like there forcing me on a tower with no data connection all day long then around 10 pm it works decent all night so far im not sure this is something you could consider a home internet solution maybe the tower is being worked on or something i really dont know im sure i will have to call at some point because i need internet during the day too lol. im in central wisconsin sorry for the long post just needed to put this out there! and maybe someone knows something…
Cannot Reliably Connect Devices Home Internet
I just got T-Mobile Home Internet and while the speeds are great and very consistent, the internet service is not very robust. I have the 5G Grey Cylindrical router. If I try and connect Samsung TVs or my Directv box to the network, either by Wifi or wired ethernet, it often won't connect. When the devices do connect they are unreliable. Most streaming services won't work. The connection to the router is fine, but the connection from the T-Mobile end to the internet often just hangs. The same is true on my PC or Tablets. It all appears to work well but it's very prone to just hanging one process as if its trying to open a connection that will never open. A good example of this is uploading videos to facebook, this almost always hangs. It never begins the upload although other processes can use the internet fine at the same time. It can USUALLY upload ok to Vimeo or Youtube but these also periodically just stall. It's very flakey and unreliable internet. This is with wired or wifi connections, and while one program is stuck trying to open a data connection, another program on the SAME PC at the SAME time can open a data connection. It makes the entire internet unuseable and frustrating. While it generally works it's not reliable enough to play games etc. You can be playing a game, or updating software, and all of a sudden that program will hang with 0 bytes going in or out. But if you open the browser or start a different program that uses the internet, that new program can connect and download fine while the old one is still hung. It's all inter-related. The reason a lot of devices can't connect very reliably is because they are doing some sort of test that shows this internet is flakey. Usually they will say something like the auto settings didn't work and to configure the network manually. It's very frustrating because my speeds and latency are fantastic, the connection to the T-Mobile network from the router never wavers it's always solid. The connection via wifi never wavers its always solid. But data ports from programs often just hang and won't open. I still have Verizon Home Internet and I switch back and forth. Verizon is MUCH slower but its reliable, I never have any issues like this with them. Even right now. Can anyone help? Is there something that T-Mobile can do on their end to make data connections work more reliably. The only thing that is really always reproduceable that demonstrates this is uploading video to Facebook, that pretty much never starts although once in every 20 or 30 tries it will start and when it does it works fine for that file. -Roger Uzun San Diego, CA
Internet becomes unusable randomly at night around 10pm-2am
So the tmobile home internet works pretty well throughout the day it almost has no issues at all I get decent speeds and ping and can actually use it for internet heavy stuff. But the problem is randomly every single night anywhere between 10pm-2am my internet will basically become unusable my ping will shoot up to 600+ and my download speed below 1mb. it can barely load up a website when it's like this. it will stay like this for a hour or two and then go back to normal, the problem is this is when I usually get home from work so it sucks it gets like this at the time I want to use it most. Has anyone else had this issues? anyone know what causes it?
cant connect devices to new wifi
Anyone know how to connect devices like TVs and computers to new T-MOBILE Wi-Fi? I can only get my one TV on with Ethernet cable. If I try to connect to Wi-Fi (which signal says is excellent) via password it keeps telling me password is wrong. Only works on phones. Gonna cancel damn thing If I can't connect anything to it! Grrrhome internet won't connect to any devices
We've had the home internet for almost a year, with no issues. We did have to get a new router a few months ago. It's all worked fine, but a few days ago it stopped working. We called customer service, went through the whole deal with resetting. The router has bars, the devices I'm trying to connect to have "excellent signal". It just won't connect to anything anymore. Maybe 3 hours out of the day total it will stay connected to the tv. 10-20 mins at a time…then it just drops off. And won't work for another few hours, despite everything I have tried. 3 different phones, 2 different tvs, an Alexa. Won't connect to any of them.Have always had amazing speed.DoI need a new device? ¿Hay algo que pueda hacer? Are these overheating symptoms?I know absolutely nothing about internet or electronics in general.Customer service doesn't know how to fix this at all. I've scoured google, and the discussions here and I have no answers.
UNUSABLE SPEEDS during peak times using home internet
I'm getting HORRIBLE speeds during peak times, starting from after work hrs past 5pm and lasting sometimes up to past 10pm or later. Speeds are consistently fine during the day, then would drop to 10mbps on a good day and 1 or 0.5mpbs on a bad day. Y'all gotta fix this, it's completely unacceptable.
Why your T-mobile 5G internet is worse than any 3G?
I would like to compliant T-Mobile 5G wifi that making me go back to 20 years ago. I need to wait around 2minute to login in my account, and I need to wait any You-Tube video and any page of any website. It make me crazy, you know. Can you please provide good service as shown in your ADs? Thank you so much for. your help! Hope that I can wait for this day coming.
