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ali2005
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Joined 2 years ago
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Internet Speed is fast, but download speed on PC is really slow
Hello everyone, I recently got T-Mobile home internetand I have been really impressed with the speed of the connection. However, I have noticed that my download speeds on my PC are a lot slower than what I was expecting. I download things at less than 1 MB/S, even though my internet has speeds up to 300.Anyone know what's wrong and how I can fix this problem?Re: Tmobile Home Internet
copz1998 wrote: @ali2005, you are describing an alignment issue with your gateway and cell tower. I recall a similar situation when I thought I was connected to a n41 band, but I was not. Use your T-Mobile Internet app, and let us know a few metrics: how many bars do you see on the screen? tap the MORE link at the bottom of the screen > Advanced cellular metrics > let us know what the LTE metrics read and 5G metrics. Hopefully your 5G is attached to a cell tower that offers 5G n41. Please confirm that you used the Placement Assistant function on the app > More about Connection quality > Launch placement assistant > OK! lets do this > and watch the video so you are clear on the placement construct. Then go through the prompts to share your location (or enter your address), You may need to try a few different locations to get a better signal in your house based on the outside environment (trees, buildings, etc.). Good luck! Hey @copz1998, thanks for the quick reply. Most of time I get 4 bars. The LTE metrics read 10 on CQI, -89 on RSSI, -10 on RSRQ, -100 on RSRP, 8 on SINR, andb66 for Band. For my 5G metrics, it reads -6 on RSRQ, -103 on RSRP, 4 on SINR, and n41 for Band. Concerning the Placement Assistant, I did use it to find where to put the Home Internet.11Visto0likes0Comentarios