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earthsurgen
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Joined 6 years ago
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Re: what's up with T-mobile removing autopay discount for credit cards?
Been with T Mobile since 2006 and this now foreign owned company has went downhill fast accelerating its speed to mediocrity and poor customer service after the Sprint merger. As many have said this is a money thing pure and simple, increase profits and ignore customer outcry and dissatisfaction. Yah sure you betcha I am going to link my bank account to a company that has been hacked multiple times…..NOT! We got our ID stolen after T-Mobile was hacked in2019 and it was a nightmare. So if you want to make a point have them send you a bill via USPS monthly and pay the bill with a check -I know its not ideal for most of us that like the convenienceof auto pay and /or electronic bill paying BUTif all or even half of T Mobile customers would do it even for two months it would cost them millions to send receive and process the payments! We are starting next month please consider doing the same...2Visto3likes0ComentariosRe: T-Mobile Home Internet slowed to failure of service
7 weeks later and after hours on the phone lkeep hoping for better service but nothing has changed. No one has called back to give me a status update despite a promise to do so last week.I did request and receive a one month credit on my bill but that's it. With all the time I have spent on trying toreceive the product they advertised it does not compensate me for my time or frustration. I think if there areenough people with the same problem we may get traction with the government regulator's like FCC, StateAttorney Generals offices etc or at least get our complaints on record.Most importantly if we all put out a heads up on social media outlets maybe more people wont fall for the false advertising and extremely poor internet service. We found a DISH TV package that includes satellite internet so planning on trying that out assuming they dont improve our service.6Visto1like0Comentarios