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Nancyxio
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Joined 2 years ago
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Re: Tmobile is charging me for a phone i returned
Update * I was able to communicate via Facebook with Tmobile and posted a message on their board. I was asked to send a private message to help resolve issues, I did and explained everything. Alicia was able to locate the device and gave me the credit back. Hopefully this time it sticks. I'm keeping the messages for a YEAR to make sure the charges NEVER come back. I'm disappointed that I had to go through this much trouble but im glad it's taken care of.17Visto1like0ComentariosTmobile is charging me for a phone i returned
I am bring charged $1400 for a phone that I've returned already. Luckily I took a picture of the tracking number and it stated delivered on 11/8/2022. They're telling me that they never got it. The package weighed 1.3 lbs so the phone was in it! I was notified that I'd be charged for a while a d everything I'd call in and be assured that I wouldn't be charged but still was charged. Help please 🙏🏼 what can I do? Any guidance will be appreciated.792Visto1like6Comentarios