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robinwont
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Joined 6 years ago
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Two hour wait for customer support - then a hang up
I need to be able to receive verification text codes. I have called customer support twice now with a 2 + hour wait. I even decided to wait the two hours and the system disconnected me and would not allow me to wait. There is not even a "chat" area available for me to use. How do I get a hold of customer support in a timely fashion?1.5KViews2likes6ComentariosRe: Two hour wait for customer support - then a hang up
Thanks Fireguy_6364. I am seriously shocked that there are other threads out there from over 9 months ago with the same issue. I think that is too long to have these crazy wait times. I should be able to email this to T Mobile and have them take care of it. Or leave a message, whatever, but there should be other alternatives.34Visto1like0Comentarios