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rockstr
Connection Cadet
Joined 4 years ago
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Re: how to connect orbi mesh router to T-mobile gateway
I have the same router, and when I changed to T-Mobile Home Internet (also from AT&T), I just unplugged the ethernet cable from the AT&T router and plugged it into one of the ethernet jacks on the T-Mo gateway. Then I rebooted the Orbi, and everything worked perfectly. I had been using the Orbi in router mode, as I was using the AT&T router in bridge mode. The TMHI gateway can't be used in bridge mode, and I didn't want another layer of NAT (network address translation) to be added by the Orbi, so I set the Orbi into AP (access point) mode. Some people on the forums reported problems with keeping the Orbi in router mode. Some months later, I finally had enough of the severely limited configuration allowed by the TMHI gateway, so I put my Orbi back into router mode, but I then enabled IPv6 passthrough on the Orbi. That can sometimes speed up uploads (or, rather, keep the Orbi from slowing down uploads below the TMHI gateway's normal upload speeds. I did a number of speed tests going through my Orbi and also connecting directly to the wifi on the gateway, and my speeds were virtually identical. Adding the extra level of NAT is not a problem for me, as I am not a gamer, but if you are a gamer, then that extra level of NAT might negatively affect your gaming. There are other scenarios where the extra NAT might cause problems, so I suggest you try it both ways-AP mode and router mode-and see how they work for you.Re: Why is the Home Internet Gateway functionality crippled?
This has been discussed a lot (and I mean a lot!) on this forum and on Reddit, and the short answer is that T-Mobile has decided (unfortunately, imo) on crippling end-user customization of the gatewaysettings. They are aware that many people don't like this and would like a lot more control, but that's just not the business model they want to follow. My old DSL service allowed me lots of control, and as a networking guy in my day job, I took full advantage of it. But for me, I traded off that control for cheaper, faster internet. At the rate that T-Mo is adding new home internet customers, I don't think they see the need to change their business model. This has the unfortunate effect of leaving many users without the functionality they would like/need. T-Mo seems OK with the "we're not the solution for everybody" approach. In addition, even with the reduced functionality of the gateways, their tech support staff seem to be having a hard time helping people solve the problems they encounter. If they allowed a much more heterogenous gateway setup environment, I think tech support would have an even harder time helping people. Just my opinion.Re: ITS TIME TO SUE T-MOBILE BAD INTERNET SERVICE
magenta7099048 wrote: Glad I came here, I see everyone here is having problems with Internet. Thank you, I won't be getting the Internet for my place. T-Mobile has about two million home internet subscribers (according to US News & World Report this month). Most people seem to come to forums like this when they're looking for info or have a problem, so that can make it seem like everyone's having problems. I've had the service for 2 ½years, and other than having problems when they've been upgrading the cell towers near me, I've been getting great service. Here are results from some speed tests I did this morning (also shows cumulative average from my 2 ½years usage). TMHI has been much faster, much cheaper, and as reliable as my previous provider, AT&T DSL service. And no, I'm not affiliated with T-Mobile except for being their customer. The only way to know if you'll have great service or problems is to try it out at your location.Re: T-Mobile will not honor promotion on poster hanging in store
Are you on a Magenta Max plan? If not, you don't qualify for the offer. If you are on a Magenta Max plan, normal phone customer service should be able to help. I dialed 611 to get to customer service, explained that I wanted the promotion, and they texted me a link to follow to get the deal. Worked perfectly. Also, as Magenta Max plans get $30 home internet (on autopay), the discount is paying for my TMHI for a year.Re: Hulu Live
I'm tending to agree with brookstom1. The other posts are correct in describing the issues with identifying a location with TMHI'sXLAT464 implementation and its IP addresses that are often hundreds of miles away from where the gateway (the "can")actually is. But there is one thing that's constant in the mix: the MAC address of the T-Mo can itself. I suspect that what's happening with YouTube TV (the service I use) is that it captures my can's MAC address, and as long as that's my gateway, it relies on the home location that I set via computer, as Kmath described. Early on, I needed to reboot my can frequently (a problem that's been resolved), and my home electricity occasionally goes out. Both those situations typically result in my IP address (and location) changing. Yet YouTube TV kept working. I was recently traveling (Philadelphia, Boston, and several locations in Maine and New Hampshire). At each new hotel (with different gateways and gateway MAC addresses), YouTube TV asked me if I was traveling, then gave me access with local stations in that area. Interestingly, this even worked when I used a VPN service to connect to a server back in my home area, so I could get access to my local college's football game, which wasn't being broadcast in the city where I actually was staying. The server I was using was back in my home service area, but YouTube TV still asked if I was traveling.It seemed to know that I wasn't at home, butthought I was in a location where the game was being broadcast. I got to see the game,and I wasa happy camper. So, yes, HULU could use a system like YouTubeTV, but chooses not to do so, for whatever reason (cost of changing their system, competition between competing services, etc.). Given the technology TMHI has chosen (theirXLAT464 implementation), I would think that the cost would be enormousto change it to a system compatible with how HULU checks location. For now, to use an old Seinfeld meme, that means "No HULU Live for you."Re: unlimited mobile hotspot for tv and computers?
"Unlimited data" is a different category than "hotspot" The unlimited data is for apps on the phone itself that are streaming data. With a hotspot, other devices (such as an Amazon Fire Stick) are using the phone data connection to provide data streaming to them. So T-Mobile (as didAT&T and Verizon, when I had phones with them) counts the hotspot data use as something separate. The info from your account that you posted above shows that the plan you have limits mobile hotspot data to 5GB per month. As others have said, 5GB goes very quickly. Popular Science had an article earlier this year that showed how much data various streaming services used. Here's a quote: "Netflix:Netflix provides specific estimates for each of its streaming settings. Standard definition uses up to 0.3 GB per hour. High definition (720p) uses up to 1 GB per hour. Full HD (1080p) uses up to 3 GB per hour. UHD (4K) uses up to 7 GB per hour." [source:https://www.popsci.com/reviews/how-much-data-does-streaming-live-tv-use/]Re: how can I connect an external hdd/flash storage thru usb-c port of sagemcom TMobile home internet gateway to be accessed wirelessly in home by wifi?
Routers can be connected to the gateway either wirelessly or by ethernet cable. Typically, ethernet is preferred. The USB port on the gateway can provide 5V power to a device, and it is often used by those who use a 5v cooling fan to help cool the gateway, when they are having overheating problems with their gateways.Re: Add more LAN Ports
PURPLETOAD wrote: The question that i have is can i hook up a tp-link 5 port gigabit switch to a t-mobile 5g wireless internet modem and what all is involved in doing so.Do you need to change the settings or is it just a plug and play type of thing. Thank you It should be plug and play. A good order of connecting things is to Leave switch powered off (don't plug n the power adapter yet). Connect switch to gateway via Ethernet cable. Use quality cable, as suggested above. Use the WAN porton the switch, and use any of the Ethernet portson the gateway. Now plug in power to the switch. Doing it in this order lets the gateway assign an IP address to the switch. Some switches assign a default IP address if powered on before they're connected to the gateway, and that might cause a conflict in some isolated cases. Attach your other devices to the switch, again using quality cables. I've used TP-Link and Netgear switches (5, 8, and 16 port) with the Nokia gateway, following the steps above, and all worked without any other configuration necessary.Re: T mobile tech support is just incredible
I've been a T-Mobile cell phone customer for about 20 years. IMO, whenJohn Legere stepped down two years ago, T-Mo started a long decline to where it is today. Customer service used to be a top priority back when. It does not appear to be a top-ten issue any more.
