Forum Discussion
T mobile tech support is just incredible
I had to call 4 times today (all to 844-275-9310) with my new 5G Gateway. First call at 12:01 (22 min) because my new gateway wont connect despite of my cell phone saying it was "activated" (and on...
I've been a T-Mobile cell phone customer for about 20 years. IMO, when John Legere stepped down two years ago, T-Mo started a long decline to where it is today. Customer service used to be a top priority back when. It does not appear to be a top-ten issue any more.
