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RPJ
Network Novice
Joined 3 years ago
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Not receiving text messages
I have not been receiving text messages from select people. These specific people still cannot send me texts. It seems they have been permanently blocked from sending texts to my phone.The missing messages do not show up on my account page on the T-mobile website so it does not appear to be a phone issue. The messages just seem to vanish and never make it to the T-mobile servers, otherwise there would be a record of the message in my account. The people sending me the texts have the 'sent' texts in their phones and there is no return message saying the text was not sent. Has anyone else experienced this issue? Its a life disrupting issue to say the least. While troubleshooting I have discovered that the calls are coming from Verizon and ATT and thereis no correlation between the people. I did have wifi calling enabled which I just turned off. However, again, wouildn't the texts show up in my online account if they were sent? The messages appear to be blocked by T-mobile at a high level.Re: International Roaming Not Working
Update: So it appears I did not read the fine print. See the attached. The international speed for the magenta plan 1 is 128kb, which has been an inadequate speedsince 1998. Nothing will work at this speed. Its a complete scam that T-mobile is misleading customers into believing their phone will work internationally. The only way it will work is with the add-on, which I must say works rather well. I just wish I was not mislead and lied to. My earlier post still applies, that even ignoring the lies (fine print scam) the needing to reactivate the add-on everyday to make the phoneWORK is too much of an annoyance to continue with these scammers. I will be switching to Verizon.Re: International Roaming Not Working
Same issue here. My plan states that I have 2g of speeds while traveling, yet as soon as I enter a country(Mexico, Germany, Italy) my phone bricks and reaches what appears to be 2kb speeds of data. As soon as I add-on the $5 a day pass (my only option unless I use my laptop) the phone starts working normally again. When the pass expires it goes back to bricking my phone. Meaning it takes approx 5m to load a page. So the 2gb is a lie. I am unable to get the exact speeds since the phone is so limited in speed that it can't run the speed test. All this said, its fine that I have to use the add-on, being lied to though is maddening. However, the add-on is $5 a day which appears as the only option until I login to the desktop app and then I am able to get 30 days for $35. There is no other option which is also maddening. I have to keep adding the international plan every day if I am staying for less than 7 days. I wish T-Moblie would provide a better international experience. Verizon had zero issues when I traveled. It would instantly just work at the speeds they claimed without requiring add-ons or it would state clearly what the cost were in a text, I could OK the costand it would just work. T-mobiles crappy international implementation is what is forcing me to switch back to Verizon once my plan is up in a year.
