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samsung1
Roaming Rookie
Joined 3 years ago
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Re: Thinking of switching to T-Mobile? Don't.
I Hear you. The kid at the store in Boynton beach FL, stole my phone thinking I would not see that 800 trade in was not put on my bill and it say no trade in. it's been almost 3 mos and the so called request have been sitting there since Mar 1st. I should have waited for sprint to be gone to go to AT&T.6Visto0likes0Comentariosget my 800 for my phone that the customer service person stole and never reported
So since 2/22 I went from sprint to t-mobile figure i would stay since i been with sprint since it opened. So I went to trade in my phone for a s22+ 256 which was promised, and never got. the Kid doing the trading took my s10+ and never applied it to my account after she said he did it in the store (boynton beach fl ) I wait for the first bill and it was not on the bill called and t-mobile had no record of my phone being turned in. the request has been in since mar 5 and still no one is getting back to me. I should have left and went to AT&T being loyal gets you screwed and just think I always hated T-mobile. worst store clerks ever. All high school kids stealing phones.