Forum Discussion
14 YEARS OF LOYAL T MOBILE MEMBER AND THEY DO THIS TO ME? THIS IS LIKE STEALING LITERALLY.
So the title says that and here I will extend more. these guys want your money so bad, they are sending me an another month to pay even though I closed my account and paid my month blll early(it ends...
14 year t mobile user wrote:gramps28 wrote:You need to close before the day the bill is generated not the due date.
My post was to you, also please actually read the entire thing and understand before responding is it februsry 6th yet? No did i wait another month for another monthly bill no even if i paid february 1 it still isnt a new month because its due the 6TH OF FEBRUARY HELLO,not sure why it didn't quote you on my reply to you
anyways and as for the advice guy thank you @JRabbit I don't have time to do all that sadly I work too much
If you have been with Tmobile for 14 years you probably are set up for billing in arrears. So say every 23rd of the month it generates a bill with a due date of the 6th even once the payment is made another bill will generate.
I just went through this with canceling a line and the rep told me I would not get charged on my next bill since I canceled it on my billing cycle date. So the question is what date did you cancel service? Before or after the end of the billing cycle.
This link may help explain, I had the same thing happen to me when I left Verizon for Tmobile.
https://www.t-mobile.com/support/account/cancel-service#steps2
