Forum Discussion
Cargo por activación
I had been a T-Mobile customer for many years and unfortunately have had to find a new carrier. I returned the two new devices we purchased within the 14-day deadline and was informed the activation fee for either phone would be refunded. I looked through the return policy and could find no mention of this not being eligible for refund. Is it policy now that I am no longer with T-Mobile, that the activation fee on two phones I no longer have be charged the fee and not be refunded?
Gracias,
Bradley Morrow
This is a user to user forum with some tmobile moderation that don't have account access so you need to contact Tmobile support using messenger on one of tmobile's social media platforms to see if they can help you.
Did they charge you a restocking fee? Also is it a prepaid or post paid plan.
