Forum Discussion
All calls to T-Mobile 611 go directly to T-Mobile reps in Philippines from 03 to 12-2021
I have been calling 611 from March 2021 to December 2021 about 20 times per month trying to just simply get assistance regarding billing and technical support; and literally every single one of my ca...
Nana62 wrote:Yes you've been with them 11 years. I've been with them eight years. Yeah I like the Customer Service one I used to speak to an American now I gotta speak to a Philippines across the freaking country to deal with this freaking issue here in the United States of America,! I understand now I can't get the help that I need either!! I don't know how the CEO of T-Mobile here in America doesn't see or doesn't read of what is happening with us people here, there people here in the United States,
the mass majority of the companies you deal with today when it comes to support are using other countries to do so..
