Forum Discussion
Are former Sprint customers not good enough to access the app?
Is there any hope that someone is listening to prior sprint customers? Will we be treated equally?
We are unable to access the T-Mobile APP to manage our accounts like everyone else.
Are we being punished?
Pretending there's no problem is still a problem.
I've filed 3 tickets with tech support since April 2023.
have you moved your account over to an actual TMO plan? im a former Sprint customer and have zero issues with the app.
I finally got a competent cs. They reset my T-Mobile app user name to log in with email and was able to log in after 5 months.
Sí.
Can't log into T-Mobile app to manage account, says Sprint customer. Can't log into Sprint app, no longer an account, says T-Mobile customer.
3 tickets and I still can't log into the app since April.
