Forum Discussion
Assurant trade in - Sitting in PO box
I sent in my trade in devices last week using the shipping label from the order site. Now, the devices are sitting in a PO BOX near the final destination. I have tried reaching out to Assurant and t ...
tmkimler wrote:
I sent in my trade in devices last week using the shipping label from the order site. Now, the devices are sitting in a PO BOX near the final destination. I have tried reaching out to Assurant and t mobile but can't get a clear answer. The devices are due back next week in order to honor the trade in agreement. Has anyone seen this before?
Common situation. Assurant delinquent in picking up held packages at USPS.
https://community.t-mobile.com/accounts-services-4/t-mobile-trade-in-delivery-tracking-shows-available-for-pickup-now-instead-of-being-delivered-next-steps-47074
usually theyre picked up every other week. not sure if thats at the beginning or end of said week so if you happened to send it in at the beginning of said week then it’ll be sitting there for a couple weeks until they pick it up.
