Forum Discussion
Autopay not working
Hello, After wasting about an hour and a half trying to figure out how to fix it myself, I wasted another hour trying to find support options until finally deciding to make a post here. For th...
Call Customer Care. They can get your payment.info entered manually and make sure everything is setup properly.
Hi.
I hope these can add to resolved the concern on this link below please click manage Auto pay you'll have an option to update all info that pertains to Auto pay and payment mehod. https://support.t-mobile.com/docs/DOC-1073
We expect it will processed on time but sometimes its unavoidable sometimes, but with all of this frustrations that we experience rest-asure that t-mobile is trying everyting to lessen the inconvenience to the customers.
Gracias
