Forum Discussion
Being charged for a phone I have returned. Help?
I am being charged for a phone I have returned. I have a tracking number and a receipt that I had dropped it off and the package got there. But I am still being charged $800. WHY???
¡Hola, @emokid_08!
That's a lot of extra money to be added to your phone bill. Our account experts definitely need to take a closer look at why we're not showing the phone returned in our system. Por favor Community-2153 via 611 or work with T-Force over Facebook/Twitter.
earthbunny025 wrote:Hi this is also happening to me now! I don't know what to do!
I feel bullied and forced to pay for a device I already returned and have proof of return. I can't get through by phone for help because they demand payment. ……..
Please help me someone I dont know what to do! I'm so stressed and frustrated and worried. How to fix this situation and put my account back to normal billing!
