Forum Discussion
Being charged for phone after returning back to Assurant...
Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCAS...
Do you still have the information regarding the sending and receiving of the unit? What does your tracking info from the return label show regarding last location scan?
it’s looking like we will have to get our lawyer involved, i have never been treated so unfairly, i have a voice mail massage on my phone of the rep. telling me they received my phone and will be removing the charge, and now i speak to someone else and he says no they can not remove the charge, but they have the phone and still wants to charge me, I don't see me or my husband paying for something we do not have. i just pray she can hold them responsible for paying our lawyer fees also
