Forum Discussion

noblenova's avatar
noblenova
Newbie Caller
Hace 8 años

Being charged for phone after returning back to Assurant...

Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCAS...
assurant
reclamo_de_seguro
phone return
  • snn_555's avatar
    snn_555
    Hace 8 años

    Do you still have the information regarding the sending and receiving of the unit?  What does your tracking info from the return label show regarding last location scan?

fireguy_6364's avatar
fireguy_6364
Modem Master
Hace 3 años
sucks wrote:

I returned a phone Google PIXEL Pro on 12/02/21. T Mobile said they never received it.  The USPS said it was LOST.  Now, TMobile said they will NOT reimburse me.  TMobile said there is NOTHING they can do.  T Mobile service SUCKS.  T Mobile always end their call saying they always give their personal assurance...they LIE!!! WORST CELL PHONE COMPANY IN THE WORLD!!!  DO NOT USE T MOBILE!!!

youre missing the biggest part of this..if USPS said it was lost.(theyre the ones that were supposed to ship it to TMO correct?).whos hands were on it last..USPS. then it isnt on TMO for losing it. this would be something you need to hammer down on USPS about..