Forum Discussion
Being charged for phone after returning back to Assurant...
Hi there, I'm having a really stressful time right now getting the run around from T-Mobile and Assurant regarding a phone claim I have. The Merchant Return Labal states: PERMIT NO. 395 LANCAS...
Do you still have the information regarding the sending and receiving of the unit? What does your tracking info from the return label show regarding last location scan?
Yeah, assurance insurance company is full of s*** I return a device on time. They made a mistake said never returned it. Charged me $700 for non return fee. They come to find out.I did return it they admitted the mistake however... my bill is stuck with 700 plus dollars. In the amount which T-Mobile set ufortunately, it takes 2 to 3 building cycles to remove. I cannot believe it and it's absolute c***. I've been a T-Mobile customer for over 3 and a 1/2 years.I've always paid my bill on time.Never a late fee and I've got to top tier.Plan with a defective device.Internet doesn't work and I get treated like this.Poor customer rblacian's and all the t mobile wraps and texts can say it's worth sorry but unfortunately at this time blah blah. IM OVER IT!!! ANYBODY join me in class action....I have 94 signatures Thusfar!.... I'm truly not worried about T-Mobile and what they'll do.It's too late now.The poor insurance company has made them suffer and lack of better words.T-Mobile is really crumbling.I'll gladly switch over.And they can have their device back that I won't pay the rest for because the way I get treated. You can bet your bottom dollar on that!!!!!
