Forum Discussion
billing system is not working - website, app, call center and store
Very frustrating that I am trying to upgrade both my watch and cell phone, and for over a week T-Mobile app, call center, website and in store give me the same “error message” cannot process payment,...
I'm having the same issue. I've tried on the app, website and called! The customer service rep tried two of my cards and neither worked! The card I use for auto pay wouldn't work either, citing that the billing address didn't match the cards. This needs to be fixed asap!
