Forum Discussion
Binge on not working
We have a mobile hotspot device with 6 Gb of data and i have always used the binge on feature and never finished all 6 Gb but last month i finished all of the data and i only use it for stuff und...
Hola @magenta2932278
This is something we can definitely look into with you. Since we will need to pull up your account for the usage records, please contact our tech support teams so we can get your info up to the engineers.
It said that if you have 3 GB of data or more plan then you would have unlimited streaming on supported providers. But this doesn't seem to be the case for me. I have 4 GB data plan and everything I stream on Hulu app is always counted against my plan, which in turn cause me to run out of data and gets throttle long before the end of the month. I even tried turning off my data when not in use to see if there was some other apps running in the background that could eat up my data. That was not the case so I can only conclude that Binge-On does not work as advertised.
